Our robust patient care tools and resources empower you to provide optimal care to patients and to enhance your service offerings.

JCCP Diagram
JCPP Pharmacists' Patient Care Process
Learn about the process

The Joint Commission of Pharmacy Practitioners (JCPP) Pharmacists’ Patient Care Process is a consistent process for patient care delivery that can be used by pharmacists in any practice setting and with any patient. It is a cornerstone of student pharmacist education and is becoming the go-to way pharmacists approach interactions with patients as they provide needed services.

Pharmacist and Patient image
Expanding Patient Care Services
Download Questions to Consider

APhA’s “Questions to Consider When Expanding Pharmacy-based Patient Care Services” provides pharmacists and pharmacy leadership with key questions that should be considered as they plan to expand their patient care services. From assessing the need for the services to designing a business model and evaluating outcomes, this resource will help your team think through the many variables that can drive success of a new patient care service.

Patient Care News
August 7, 2020
Pay pharmacists for COVID-19 services to help underserved patients, make testing more accessible, groups tell Congress

The letter was spearheaded by the National Forum for Heart Disease and Stroke Prevention (National Forum) and signed by 23 other organizations. To address the urgent need to expand Americans’ access to COVID-19 and influenza testing and immunization, the groups wrote in the letter, Congress should…

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July 20, 2020
APhA coronavirus watch: What we do and don’t know about flu

Most indicated they expected increased demand. “I had people asking for [flu shots] in May and June. I’ve never seen so many people upset that they can’t get flu shots until mid-August,” one pharmacy staff member responded. “Normally it’s like pulling teeth to get people to get one.” Another…

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