Our robust patient care tools and resources empower you to provide optimal care to patients and to enhance your service offerings.

JCCP Diagram
JCPP Pharmacists' Patient Care Process
Learn about the process

The Joint Commission of Pharmacy Practitioners (JCPP) Pharmacists’ Patient Care Process is a consistent process for patient care delivery that can be used by pharmacists in any practice setting and with any patient. It is a cornerstone of student pharmacist education and is becoming the go-to way pharmacists approach interactions with patients as they provide needed services.

Pharmacist and Patient image
Expanding Patient Care Services
Download Questions to Consider

APhA’s “Questions to Consider When Expanding Pharmacy-based Patient Care Services” provides pharmacists and pharmacy leadership with key questions that should be considered as they plan to expand their patient care services. From assessing the need for the services to designing a business model and evaluating outcomes, this resource will help your team think through the many variables that can drive success of a new patient care service.

Patient Care News
May 21, 2020
APhA coronavirus watch: OSHA takes small but notable steps toward protecting pharmacy workers

In its alert, part of OSHA’s series of industry-specific recommendations, the agency lists the following tips to protect the safety of pharmacy employees: Encourage workers who are sick to stay at home. Install clear plastic barriers between workers and customers at order and pickup counters.…

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May 20, 2020
Telehealth basics for pharmacists during COVID-19 and beyond

Telehealth is a broad term and refers to an array of remote health care services, which can include clinical services but also nonclinical services, monitoring vitals, health education, and more. Telemedicine comes under telehealth, but it refers to remote clinical services. Typically, telemedicine…

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