- Member Price: $199
- Nonmember Price: $399
If your company or organization is interested in offering this program to your pharmacists or student
pharmacists, please contact Chris
McKerrow.
At the completion of this activity, participants will be able to:
Module 1: Motivational Interviewing: Introduction and Background
At the completion of this module, participants will be able to:
- Explain why motivational interviewing was incorporated into health care practice.
- Elaborate on how training health care professionals in motivational interviewing is
different than training psychologists.
- Distinguish between traditional approaches to motivational interviewing and the
approach taken in this e-learning program.
- Differentiate between practitioner-centered and patient-centered care.
- Explain why motivational interviewing is a patient-centered approach to care.
Module 2: The Human Brain and Social Threat
At the completion of this module, participants will be able to:
- Discuss the relationship between the human brain, threat, patients who are
ambivalent about or resistant to behavior change, and the use of motivational
interviewing.
- Explain how social threat and face loss can result in patients discounting or
dismissing health information.
- Differentiate between competence and autonomy face loss and their impact on
relational resistance.
- Describe how feeling threatened in a health care setting can undermine the
patient-provider relationship and the patient’s ability to adopt behavior change.
- Explain how feelings are shaped by the meaning assigned to actions and words.
Module 3: Sense-Making and Practical Reasoning
At the completion of this module, participants will be able to:
- Explain how sense-making creates motivation for change.
- Describe the relationship between sense-making, the resulting conclusion, and the
decision about behavior.
- Apply skills to patient cases by identifying the appropriate sense-making of the
patient, the patient’s reasoning, the concern(s) or issue(s) of the patient, and
appropriate information to address the patient’s concern(s) or issue(s).
Module 4: Developing Rapport and the Synergy of Motivational Interviewing
At the completion of this module, participants will be able to:
- Explain why rapport is crucial to behavior change.
- Identify how to develop rapport in each step of the motivational interviewing
process.
- Differentiate between appropriate and inappropriate rapport building.
- Explain the synergy of motivational interviewing.
- Apply rapport building skills to patient cases.
Module 5: Clarifying the Patient’s Issues
At the completion of this module, participants will be able to:
- Examine barriers to building trust and safety with the patient.
- Describe skills for clarifying the issue.
- Compare skills for exploring and reframing the issue.
- Differentiate when to use skills to explore, clarify, or reframe the issue.
- Describe barriers to appropriate reflections.
- Apply skills for addressing the issue and special considerations to case studies.
Module 6: Addressing the Patient’s Issue
At the completion of this module, participants will be able to:
- Define criteria for effectively addressing the issue.
- Differentiate between when to use varying skills for addressing the issue.
- Apply skills for addressing the issue and special considerations to case studies.
- Describe how to effectively respond to angry patients.
- Apply skills for managing angry patients.
Computer and Internet access is required to complete this activity. Please visit our website to view the
Technology System Requirements to have a positive learning experience. If you experience technical difficulties, try a different web browser.
Please be aware that if the system detects no activity for an extended amount of time while the screen is open in the interactive activity, the Next button may freeze, and you will need to Restart that activity again.
The recommendation is that if you cannot complete the activity within one sitting and need to step away, close the activity so that your place is bookmarked.
If you continue to experience difficulties, please reach out to education@aphanet.org with the name of course, detail of your experience, which web browser(s) used and if possible, screenshots.