In his latest blog, APhA CEO Michael Hogue explores how technology, pharmacy technicians, and modernized workflows can help transform pharmacy practice and enable pharmacists to focus on the patient care services only they are trained and licensed to provide. Drawing from a visit to a high-volume community pharmacy in Quebec, Hogue highlights a care model where pharmacists concentrate on medication management, clinical decision-making, and patient consultations, while technology and qualified technicians support dispensing operations.