“I can’t afford that medication, but I need something to help me.” A patient, “John,” had been recently seen for Irritable Bowel Syndrome with constipation in the emergency department, where he received a new prescription. When he went to his pharmacy, he was told that his insurance did not cover his new medication. It was several days before he came in to see his primary care physician. When investigating the situation, it was learned that he did not know the name of the medication nor did he have discharge instructions with him. The clinic had also not...