Practice Implementation Center / CGM / Practice Administration / Workflow considerations

Continuous Glucose Monitoring Services-Workflow Considerations

Overview

Introducing continuous glucose monitoring (CGM) services in your pharmacy might initially seem daunting. This resource outlines a streamlined, step-by-step workflow for implementing CGM services—from identifying eligible patients and preparing the pharmacy team to delivering care, billing, and follow-up. Throughout the process, each pharmacy team member plays a vital role, aligned with their expertise to ensure efficient, high-quality service delivery.

Practice Administration

The Practice Implementation Center Practice Administration resources assist with workflow development, training, billing, and navigating government rules and regulations when launching a new service. These resources will help ensure you have considered all aspects of your service from start to finish, promoting both efficiency and patient satisfaction.

Resources Library

Appointments & reminders/scheduling icon

Appointment scheduling and reminders

Reviews principles for designing an appointment-based approach for pharmacists' services and considerations for walk-in services. A scheduling template and a list of common scheduling software solutions is included.

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Workflow management

Outlines the process for approaching and designing workflow for new CGM pharmacists' services, including pre-service, service, and post-service considerations.

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CPAs

Reviews the elements of a CPA and how to determine if this is the right approach for your new pharmacists' CGM services. It includes information related to preparing the proposal and building relationships with potential collaborating providers.

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Regulatory Framework

A map view that provides relevant laws and regulations for your specific state related to pharmacists' CGM services. Links to regulatory references are also provided.

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Billing/Payment reimbursement models icon

Payment and reimbursement models

Describes various payment models available to pharmacists for the billing of clinical services, including fee-for-service, value-based payment, and cash-based models. It includes a discussion of relevant considerations for each model when providing pharmacists' services.

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Documentation quality standards

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Outcomes tracking requirements

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Documentation requirements

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Information on this website is provided by the American Pharmacists Association (APhA) for general educational purposes only and should not be construed as legal, financial, or medical advice. Users are responsible for their own business planning, compliance with laws and regulations, and review of contractual and billing requirements. APhA makes no warranties regarding accuracy or completeness and assumes no liability for actions taken based on this information.

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