ID Verification: Dispensing controlled substances to the right patients

The opioid epidemic is spurring a need to ensure that only the right patients get access to prescription opioids as well as related OTC drugs, such as those containing pseudoephedrine.

The opioid epidemic is spurring a need to ensure that only the right patients get access to prescription opioids as well as related OTC drugs, such as those containing pseudoephedrine. Pharmacies can integrate technology capable of authenticating various forms of government-issued identification (ID), such as driver's licenses, passports, and state IDs. These technological solutions can easily store hundreds of ID standards and quickly make comparisons in real-time to determine if an ID is authentic. Advanced matching algorithms also make it possible to compare a picture of an individual with the image on a submitted ID to determine if there is a match. Furthermore, technology can scan the patient identification data on the ID to pre-populate forms, creating a more efficient experience for both the pharmacist and patient. ID verification solutions also ensure higher accuracy than manual efforts. In contrast, asking pharmacists to monitor ID verification factors for different document types would not only waste time but also hamper their ability to fulfill other essential responsibilities.