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Pharmacist and CHW collaborations to bridge gaps in patient care
Roger Selvage 570

Pharmacist and CHW collaborations to bridge gaps in patient care

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Jasmine D. Gonzalvo, PharmD, CDCES, FADCES

Pharmacist helping customers with drug prescription.

The traditional health care model requires the patient to seek care by coming to the health system (e.g., office, hospital, pharmacy, etc.). Health care providers often do not represent or have the lived experiences of the communities they serve, which can lead to overt and implicit bias within the health care system. These structural and political determinants of health further reinforce relationships that contribute to a problematic power dynamic that exacerbates long-standing health disparities primarily for communities who are underserved, notably Black, Indigenous, and people of color populations. Health disparities may evolve due to multiple reasons, including language barriers, cultural divide/differences, mistrust, and barriers related to the social determinants of health (SDOH). Underlying systemic racism exacerbates these aforementioned factors. Pharmacists can play an integral role in beginning to mitigate long-standing health disparities by building bridges between communities and health systems.

CPE assessment

This assessment must be taken online; please see “CPE information” in the sidebar on the previous page for further instructions. The online system will present these questions in random order to help reinforce the learning opportunity. There is only one correct answer to each question.

CPE information

To obtain 1 hour of CPE credit for this activity, complete the CPE exam and submit it online at A Statement of Credit will be awarded for a passing grade of 70% or better. You have two opportunities to successfully complete the CPE exam. Pharmacists and technicians who successfully complete this activity before March 1, 2027, can receive credit. Your Statement of Credit will be available online immediately upon successful completion of the CPE exam.

This policy is intended to maintain the integrity of the CPE activity. Learners who successfully complete this activity by the expiration date can receive CPE credit. Please visit CPE Monitor for your statement of credit/transcript.

To claim credit
1. Go to
2. Log in to your APhA account, or register as a new user.
3. Select “Enroll Now” or “Add to Cart” (click “View Cart” and “Check Out”).
4. Complete the assessment and evaluation.
5. Click “Claim Credit.” You will need to provide your NABP e-profile ID number to obtain and print your statement of credit.

Assistance is available Monday through Friday from 8:30 am to 5:00 pm ET at APhA InfoCenter by calling 800-237-APhA (2742)
or by e-mailing



Documents to download