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Survey shows many people would seek out pharmacy with certified technicians

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A new public perception survey from the Pharmacy Technician Certification Board (PTCB) indicates that 85% of the public believes it is very important for pharmacy technicians to be certified. In addition, 76% say they would look for a different pharmacy if they knew technicians at their current pharmacy were not certified.

A new public perception survey from the Pharmacy Technician Certification Board (PTCB) indicates that 85% of the public believes it is very important for pharmacy technicians to be certified. In addition, 76% say they would look for a different pharmacy if they knew technicians at their current pharmacy were not certified. "Consumers want to feel safe, especially when it comes to the health of their families," said Everett B. McAllister, PTCB Executive Director and CEO. "If consumers find that technicians employed in their regular pharmacy are not certified, they say they will seek out another pharmacy where technicians are certified. This is a call to action for the pharmacy profession: The public expects to be safe, and demands that technicians who help prepare their medications have the right credentials." The survey indicated that 79% of frequent pharmacy visitors would seek a pharmacy with certified technicians, and 82% of adults with children at home say they would look elsewhere. The survey also noted misperceptions about laws governing technicians. More than three-quarters of the respondents thought that all pharmacy technicians are required to be trained and certified before they can prepare prescriptions, when the regulations actually vary from state to state.

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