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Pharmacy Professionalism Toolkit for Students and Faculty
Provided by the APhA-ASP/AACP Committee on Student Professionalism

AACP

NEW STUDENTS
Service Projects in Community

Description of activity
Service in the community by student pharmacists can be demonstrated in countless ways. Students will most likely participate in service events through involvement in student pharmacy organizations. The types of service projects provided by pharmacy schools are endless since the need is so great in our communities. The most common projects include participation in community health fairs where students can volunteer their time and skills. Examples of specific events may include hypertension, blood glucose, and cholesterol screenings. Students may also hold education sessions for the public about relevant topics, such as asthma, immunizations, smoking cessation, cholesterol, healthy living, depression, or poison prevention. Students can demonstrate service in other ways such as donating pharmacy books for students in developing countries or donating diapers and other items for a shelter that cares for babies born with HIV. Many schools have formalized these efforts into required “Service Learning” components of the Pharm.D curriculum to encourage patient-based community service for those students required to participate in such projects.

Rationale
Professionalism can be demonstrated in the form of service to others. Pharmacists spend their careers serving and caring for patients. Participation in service projects prepares students to care for patients in the future. Through this service students develop practical skills that will guide them as practitioners. New students may feel intimidated about events that require skills performance. To address this issue, many schools pair new students with upperclassmen, so that they will be able to gain confidence and improve their own skills.

Areas of professionalism addressed
Service to others touches on many aspects of professionalism. These events allow students to increase their knowledge and skills while serving and giving to others.

Special issues involving planning / promotion / implementation
Students can initiate the planning of some service events. Other events may already be planned within the community by other individuals or groups but call on student pharmacists to participate. Both types of events require early planning and promotion. New students may quickly become overwhelmed as they try to adjust to their course load and exam schedule. Therefore, advance planning and promotion are key to participation. In planning service events, it is preferable to first obtain the new students’ exam schedule to avoid major conflicts. Events may be announced in class, posted on bulletin boards, sent as a sign-up sheet in class, and sent via e-mail. New students may feel timid about participating in the events if they do not feel confident about their skills. To alleviate this problem, training sessions as well as practice experiences can be planned at the beginning of the year by students and faculty. These experiences would give new students a chance to learn and practice the proper way to use a sphygmomanometer or a glucometer. Many new students may hesitate to participate because they are unfamiliar with the new town or city. Caravanning to events may help alleviate that fear. Also, a service requirement could be incorporated into a class to familiarize students with patient care skills.

Examples of programs and resources
See also next item “Charity Fundraisers

2004 AACP School Poster:
“Professionalism with Elderly Patients: The CARE Program”.
Angela D. Solis, W. Arlyn Kloesel, Jamie C. Barner, Steve W. Leslie, Patrick J. Davis, Jennifer R. Myhra, Joanne F. Richards, The University of Texas at Austin.

Checklist of planning steps

___   identify which student pharmacist groups are interested in holding community service events
___   choose one area of interest to begin (hypertension, diabetes, asthma, women’s health, smoking cessation, etc)
___   identify students who are interested and willing to be involved with these events
___   select one or two students to chair this project or committee
___   gather relevant materials (for example, if hypertension were chosen - sphygmomanometers, stethoscopes, and brochures from the American Heart Association)
___   contact a faculty member who has expertise in that area and who is willing to assist your group
___   hold training sessions for these students to familiarize them with the materials and various procedures (i.e. the proper way to take a blood pressure and how to counsel a patient)
___   contact local schools, churches, community centers, etc to offer your services
___   plan events that do not conflict with academic schedules
___   start advertising events a month in advance; make announcements in class, send information over e-mail, and post on school bulletin boards
___   determine the number of students who are needed to help with the event
___   post a sign-up sheet in a central location and pass it around in class
___   make sure students arrive early and are dressed professionally, including white coats and students IDs or name badges
___   thank students who participated in the event
___   begin and maintain a notebook with planning details for this event and contact information
___   a second topic may be addressed once the first is well established
___   several student organizations may consider teaming together to conduct events or small health fairs

Student Orientation
Professionalism Orientation Booklet
Peer Mentoring Programs
Introduction to Student Pharmacy Organizations
White Coat Ceremonies
Public Affirmation of Professionalism
Service Projects in Community
Charity Fundraisers
Outside Speakers to Reinforce Messages
Introductory Pharmacy Courses
Student Portfolio Process
Integration into Residence Life Programs
Issues for 0-6 Programs
Issues for Distance Learning Programs
Issues for Religious-Affiliated Programs
Pharmacy Professionalism Toolkit Home