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Pharmacy Professionalism Toolkit for Students and Faculty
Provided by the APhA-ASP/AACP Committee on Student Professionalism

AACP

NEW STUDENTS
Peer Mentoring Programs

Description of activity
Mentoring programs pair new students with existing students. Formal, structured programs, such as “Big Brother, Big Sister” programs, exist in many schools of pharmacy where new students are paired with current students. Informal mentoring exists as well but is more difficult to identify. Informal mentoring occurs in hallways, cafeterias, and social gatherings. In addition, pharmacy professional groups, such as fraternities, typically have mentoring programs to help new members adjust to professional education. In most formal programs, second year students are paired with first year students. Some schools assign mentors as soon as students are admitted into the program, while others wait until the start of classes. Another variation is to have student leaders mentor a group of 3 to 4 students so that students work in a group early on. These mentoring programs involve different levels of mentor involvement, such as sharing notes, textbooks, and other course related material; and advising new students about course selection and study habits. Effective mentors typically share their experiences and survival tips with the new students.

Rationale
Formal and informal programs are useful in assisting new students in adapting to new environments. They provide a sense of belonging, support, and hope as students adjust to a rigorous academic curriculum. A major benefit of these programs is that mentors can reinforce the professional values and beliefs discussed in other venues.

Areas of professionalism addressed
Mentors can articulate expectations of professional behavior. Mentors typically acquaint new students with the formal and informal channels of problem solving and networking within the school. They can also highlight the consequences of inappropriate behavior, many times, more effectively than a faculty member can.

Special issues involving planning / promotion / implementation
Planning groups must identify current students who want to be mentors, also known as student ambassadors at some institutions. Some schools require all second year students to participate, which may cause difficulty in some cases. Mentors must be motivated to participate in this volunteer effort since it takes time and hard work. The planning group must have reliable contact information for both mentors and new students so that they can communicate with each other. Planners should develop resource materials for both mentors and new students to use regarding the purpose of the mentoring program, strategies for mentoring, and expectations of both parties. Colleges and schools may hold luncheons or receptions during orientation or the first week of classes to bring mentors and new students together. Although mentoring relationships can continue for several years, experience has shown that in most cases these relationships weaken over time as new students become more comfortable in their environments. Schools should take steps to minimize mentors reinforcement of negative attitudes and beliefs, such working around the system, cheating, or cutting corners. Institutions should periodically assess both mentors and new students regarding the value and content of mentoring sessions.

Examples of programs and resources
2004 AACP School Poster:
“Professionalization as a Continuum: From Prepharmacy Student to Alumni.”
Kenneth M. Hale, Robert W. Brueggemeier, Gerald L. Cable, Sylvan G. Frank, Milap C. Nahata, The Ohio State University.

References
Abernethy AD. A mentoring program for underrepresented-minority students at the University of Rochester School of Medicine. Acad Med 1999 74: 356-359

Kalet A, Krackov S, and Rey M. Mentoring for a New Era. Acad Med 2002 77: 1171-a-1172-a.

Wright WR Jr, Dirsa AE, Martin SS. Physician mentoring: A process to maximize the success of new physicians and enhance synchronization of the group. J Med Prac Mgmt. 2002;18: 133-7.

Yang TS, Fjortoft NF. Developing into a professional: Students' perspectives. Am J Pharm Educ. 1997; 61: 83S.

Checklist of planning steps

___   determine purpose of mentoring program, expectations, and procedures
___   planning should begin the spring prior to fall implementation
___   determine number of entering students
___   collect background information on entering students
___   meet with current students to recruit mentors
___   identify current students who will serve as mentors
___   collect background information on mentors
___   pair-up entering students with mentors based on common backgrounds if possible
___   communicate pairings to both mentors and entering students and also expectations
___   conduct an orientation program for mentors
___   include a segment dealing with mentoring in entering student orientation sessions
___   hold social activities involving both mentors and new students throughout the year if desired
___   monitor the success of the program and intervene when needed

Student Orientation
Professionalism Orientation Booklet
Peer Mentoring Programs
Introduction to Student Pharmacy Organizations
White Coat Ceremonies
Public Affirmation of Professionalism
Service Projects in Community
Charity Fundraisers
Outside Speakers to Reinforce Messages
Introductory Pharmacy Courses
Student Portfolio Process
Integration into Residence Life Programs
Issues for 0-6 Programs
Issues for Distance Learning Programs
Issues for Religious-Affiliated Programs
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