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APhA

Pharmacy Professionalism Toolkit for Students and Faculty
Provided by the APhA-ASP/AACP Committee on Student Professionalism

AACP

EXTRACURRICULAR ACTIVITIES
Patient Counseling Activities/Competitions

Description of activity
Patient counseling activities include any event that allows student pharmacists to provide patients with important health information, under the supervision of a licensed preceptor. This could include information regarding medications and health conditions, as a component of healthcare screenings, and so forth. Participation in these activities helps students gain confidence in their patient counseling skills and respond to patient concerns with sensitivity and compassion.

Rationale
Patient counseling occurs every day at pharmacy worksites. Not only does counseling involve information on drug therapy (directions for use, safety concerns, expected outcomes, etc.) but it also involves how this information is delivered, how well the pharmacist is able to listen to what the patient has to say, and how caring the pharmacist actually is toward the patient’s concerns. The best way for a student to learn the art of patient counseling is to practice and receive helpful feedback from his/her preceptors.

Areas of professionalism addressed
Counseling practice allows students the opportunity to strengthen their communication skills, listening skills, and professional behavior. It also helps students learn how to build patient relationships while honoring patient privacy, autonomy, and dignity.

Special issues involving planning / promotion / implementation
In order for students to carry out counseling projects that serve the public, pharmacists need to be willing to act as preceptors to oversee the student’s activity. Counseling competitions require professors and/or pharmacists wiling to serve as judges for long hours of pre-taped counseling. Both activities involve varied, unpaid time commitments

Examples of programs and resources
APhA-ASP National Patient Counseling Competition

Professionalism Scholarship and Awards
Professional Committees
Patient Care Projects
Poster Presentations
Patient Counseling Activities/Competitions
Developing a Portfolio
Honor Codes
Broadening the Scope of Practice
Leadership Conferences
Mentor Programs
Interprofessional Activities
Etiquette Dinner
Monthly Column on Professionalism
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