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Kerr opening MTM-only location in Charleston

Maintaining relationships with patients, employers a key motivator keeping clinical staff in area after regional chain decided to end dispensing operations in area.

Patients used to receiving medication therapy management (MTM) services at Kerr Drug might have been concerned when they heard that the chain was selling its units in the Charleston, SC, area. Those fears proved unfounded, however, as patients will soon be seeing the same pharmacists they’ve grown to trust at a new, clinical-only KDI Health Solutions location in the historic Palmetto State city.

Kerr Drug is a regional chain with pharmacies in North Carolina and the Charleston area. After the decision was made to pull retail dispensing operations from South Carolina, managers assessed what to do with the fiscally and philosophically strong MTM program that had linked clinical faculty from the nearby campus of the University of South Carolina pharmacy school, two community pharmacy practice residents, MTM pharmacists, and an administrative coordinator. The mix of vaccine services, a general MTM program, and the Diabetes Ten City Challenge program proved to be something Kerr managers did not want to shutter.

“In South Carolina, our recognized status with the American Diabetes Association enables us to receive compensation for diabetes care we provide from both Medicare and Medicaid,” Rebecca Chater, BPharm, MPH, president of KDI Health Solutions, said. “Combining this robust MTM program with our strong belief that pharmacists have tremendous value beyond the prescriptions they dispense, we decided to open an MTM location near our previous clinical locations on International Boulevard.”

The new unit opens later this month. The MTM pharmacists moving from the old Kerr pharmacies will continue to provide general clinical services as well as immunizations for patients. “The combination of private spaces for patient consultation and individual appointments with pharmacists has been a winning formula for Kerr,” Chater added. “It is this personal relationship that ensures that pharmacists are able to meet their patients’ needs. Patients need information—and through KDI Health Solutions, we will continue to be there to help.”

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L. Michael Posey, BPharm (mposey)  
Posted September 11, 2009, 10:30 am EDT